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What Great Service Leaders Know and Do
James L. Heskett英文图书/Nonfiction（非虚构类）· 7.2万字
更新时间：2019-09-20 12:11:07
最新章节：ABOUT THE AUTHORS开会员，本书免费读 >
Theauthorscovereveryaspectofoptimalserviceleadership:thebesthiring,training,andworkplaceorganizationpractices,andmore,theauthorsdescribetheworldofgreatserviceleadersinwhichboth/andthinkingreplacestrade-offs.
品牌：中图公司
上架时间：2015-09-01 00:00:00
出版社：Berrett-Koehler Publishers
本书数字版权由中图公司提供，并由其授权上海阅文信息技术有限公司制作发行
What Great Service Leaders Know and Do最新章节
查看全部- ABOUT THE AUTHORS
- INDEX
- ACKNOWLEDGMENTS
- APPENDIX Service Trends and Take-Aways
- A FINAL WORD
- EPILOGUE One Last Story
- WHAT ABOUT SERVICE PRODUCTIVITY QUALITY AND WORKPLACE GAPS?
- THE PRIMARY LEADERSHIP TASK: NURTURE A LEARNING ORGANIZATION
- CURRENT QUESTIONS FOR ASPIRING LEADERS OF THE FUTURE OF SERVICES
- TESTING THE BOUNDARIES OF THE LEARNING ORGANIZATION
James L. Heskett
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